Note: Following Ælis advise I separated my specific suggestions from the question so people can vote them separately.
I have been thinking about this for a long time, and today while I was commenting in that other question I mentioned I realisedrealized that maybe if we keep following the rules but modify a bit our behavior people could feel less attacked. So I propose these possible actions:
- IIt would be avaisableadvisable to stop the "magical deletion" of comments. I know it is standard procedure, and it is done in other sites, but not as frequently like here and it is not as noticeable. I think it would be really useful if any time a comment got deleted from a thread a message was left saying "comments have been deleted" (see bellow my notes on the actual text said message should have). We just need one message, not need for many messages in the same Question/Answer. But something making clear comments previous to that have been deleted.
- If there was a long conversation going on, or still going on, move the comments to a chat. They do this all the time in SO. People usually drop those, but it is less aggresiveaggressive and after a while those chats I think die by themselves. Of course as long as the discussion wasn't aggresiveaggressive or inproperimproper in any way.
- The "comments are not for extended discussion" message should be upgraded. As I explained before, people are used to the way other sites handle comments, and that message doesn't really explain anything on that regard. Because users think they know how comments work, when they actually don't or have totally forgotten the actual rules. And also lets not forget, what makes a good comment is a bit on the subjective side. I think we could use some IPSsIPS's here and phrase that message in a more friendly way so people don't feel attacked. Not sure how viable this is but I think something like
In IPS we follow closer the rules for comments, please read them here. Comments shouldn't be used for extended discussion, if you wish to discuss further with the OP you can open a chat. Please read here a wider explanation to why we do this. Thanks a lot for your collaboration!
Would go a long way to make people feel more accepted and help them understand why things are done differently than in other sites.