Yesterday I posted this answer. I haven't received an overwhelming negative response or anything, but someone downvoted and someone voted to delete.
Since no feedback has been left I am intrigued as to why people may think my answer should be deleted.
Could you give me some feedback? I don't think my answer is the same than Harper's, but they certainly overlap a bit. Also I actually like Harper's answer, that is why I didn't go into detail regarding how to handle the "procastination" aspect. In my answer I focus on agreeing on the refund, while Harper suggests working around the procastinator part.